FAQ

GENERAL:

COVID-19 Statement:

Alameda County has officially updated the COVID-19 shelter in place order to include outdoor business, outdoor fitness and summer camps to operate. We have implemented appropriate safety protocols, camp curriculums, and activities so our paddlers, shoppers and campers can still have a ton of fun on and off the water. Our number one priority is to operate our business and summer kids programs with a heightened focus on safety, cleanliness, mask wearing and physical distancing to ensure the entire Mike’s Paddle family stays safe and healthy. Masks are optional for clients and mandatory for staff inside of the shop. We provide hand sanitizer in multiple locations, and staff cleans and sanitizes all paddles, PFDs and wetsuits after use. Summer camp mask policy will be determined before camp starts due to the rapidly changing Covid environment and policies. Feel free to contact us with any questions you may have about how we operate our shop and the programs we have instituted to mitigate the transmission of COVID-19.

Is the water cold?

The water temperature in Ballena Bay and around Crown Beach is near 70 degrees in the summer - about the same as Hawaii!

Are there sharks?

There are harmless leopard sharks in the Bay, but you probably won’t ever see them. We also have bat rays, but they will not be interested in you and will not sting unless they are provoked.

Is there parking?

Yes! However please do NOT park in the Pier 29 Restaurant parking lot. Drive past Pier 29 and Abigail’s Cafe, and you will see the Mike’s Paddle sign at the entrance to the marina parking lot.

LESSONS AND CLASSES:

What will you provide when I take a lesson?

Mike’s Paddle will provide you with a level-appropriate board (including fin and leash), and a sanitized paddle, PFD and “Farmer John/Jane” (sleeveless) long wetsuit (optional).

What does it mean to be a "competent paddler"?

A competent paddler can:

Paddle 50 yards in a straight line and paddle on both sides
Stop with less than four strokes after paddling 50 yards
Turn the board 180 degrees with two sweep strokes or less

We'll want you to be able to do these things before you go out for a rental or take an intermediate or advanced class or private lesson.

What should I bring with me to a class or lesson?

Wear your swimsuit (for under the wetsuit we provide, or under your clothing if you opt out of wearing a wetsuit)
For clothing, we recommend a NON-COTTON exercise shirt/rash guard, exercise pants/board shorts/yoga pants, or dry-fit like clothing
Sunglasses (Chums/Croakies/leashes are highly recommended and available for purchase in the shop)
Towel
Sunscreen
Hat
Water

Will I get individual attention in a group class?

Our class ratio is one instructor per five students (or better!) so you will have plenty of access to your knowledgeable instructor for questions and feedback.

Are classes cancelled in bad weather?

Classes will only be cancelled when the wind hits 15 knots, there is a storm, the air quality is at an unhealthy level or a case of COVID-19 has been reported among students or Mike’s Paddle staff.

Can I cancel my class or lesson reservation?

Yes! Cancel seven days prior to your class or lesson and receive a full refund. Cancel within seven days but up to 24 hours prior to your class or lesson and receive credit toward any future Mike's Paddle purchase. Cancel within 24 hours and unfortunately we can provide no refund or credit.

What if I’m late?

Out of respect for all of our clients and staff, if you are fifteen minutes late you have forfeited the class.

RENTALS:

What do you provide for a rental?

Enter the shop and check in, and we will outfit you with a properly sized, sanitized paddle and PFD. If you’d like a wetsuit, let us know and we’ll charge just $5 for a rental. A level-appropriate board will be waiting for you down at our dock.

Can I drop off my child for a rental paddle?

Unfortunately not, as we require all children under 18 to be accompanied by an adult.

KIDS/CAMPS:

What should my child bring to camp?

Mike’s Paddle will provide a size- and skill-appropriate board w/ fin, leash, and sanitized paddle, PFD (lifejacket) and wetsuit. Your child is welcome to wear their own wetsuit and PFD. Any needed items from the list below can be purchased at a 10% discount in the Mike’s Paddle shop.

Please have your child WEAR their swimsuit under their clothing

Plastic bag to bring wet gear home in

Two face masks: one of any type for on land, and a neck gaiter for on the water

Two liters of bottled water

Hand sanitizer

Medications (please note on the medical form)

Sunscreen

Brimmed hat

Sunglasses with a strap

Lunch and snacks

Towel

Long-sleeve non-cotton top to wear on the water like a rash guard (Mike’s Paddle rash guards are available in the shop for $25)

Water shoes with a heel strap (closed toe preferred)

A warm change of clothes including dry shoes for after paddling

Jacket

Will you ever cancel camps for any reason?

Only two: COVID-19 restrictions/outbreak or unhealthy air quality. If we must do so, we will refund camp fees in the form of credit, applicable to any Mike’s Paddle purchase. If it's too windy to paddle, we'll play games and stay active on the beach!

Are Mike's Paddle's Kids SUP Camps eligible for tax deduction as a dependent care expense?

Yes! You can find your invoice/receipt if you log into your account at mikespaddle.pike13.com, and here is the pertinent info to include:

Performance Watersports, LLC

dba Mike's Paddle

1120 Ballena Boulevard, Suite 200

Alameda, CA 94501

Federal Tax ID No. 84-3681200