Returns, Trade Ins, and Used
30 Days No Questions Asked - Return board or any equipment within 30 days with no damage and we will refund your money, no questions asked. If there’s damage, we will need to consider the damage and the refund reduction.
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90 Days Trade-in - If you purchased a board from us and you’ve outgrown your board in 3 months, let us know and you can trade in for a new board! As long as the board is in good condition, we will trade your board in for 10% off the purchase price.
Trade In Your Used Board - If you didn’t purchase a board from us, you can still trade in your board! Send us some pictures or just bring the board in and we’ll give you fair price for the board with your new purchase.
Want to sell your used board? No problem, most people are having good luck selling them on Facebook and Craigslist. We will only take board consignments if they are in excellent condition (small scratches are okay, no repair done or needed, near new condition). We take a 30% consignment fee.
Differences between Demo and Used
Demo - A New board that has been lightly paddled around the shop. Typically these boards usually have on the water less than 5 times and only have slight visual signs of use. Still backed by our return policy and the manufacturers original warranty
Used - A board that we obtained from a customer via a trade, consignment, or previous rental inventory. Condition varies with each board, backed by our return policy but no original manufacturers warranty.
We are more than happy to send extra photos or answer any questions you may have. You can send requests via email email@example.com or text 415-704-6176